Privacy Policy

1. LEGAL COMPLIANCE

This Privacy Policy is framed in accordance with:

• Information Technology Act, 2000
• IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023

2. DATA WE COLLECT

3. PURPOSE OF COLLECTION

We process data for:

• Account registration & authentication
• OTP verification
• Enabling Hirer-Worker communication
• Displaying ratings & feedback
• Platform improvement

4. MOBILE NUMBER SHARING

When a Worker accepts a work listing:

• Hirer’s contact number becomes visible to the Worker & Worker contact number becomes visible to the Hirer.

Users consent to such disclosure during registration.

5. DATA SHARING

We do not sell personal data.

Data may be shared:

• With service providers (OTP, hosting, analytics)
• If required by law enforcement
• To comply with court orders

6. DATA SECURITY

We implement reasonable security practices including:

• Encrypted communication (SSL)
• OTP authentication
• Secure server infrastructure
• Access control mechanisms

However, no system is 100% secure.

7. DATA RETENTION

Data is retained:

• As long as account remains active
• As required for legal compliance
• For dispute resolution

Upon deletion request, data will be removed within a reasonable time unless legally required to retain.

8. USER RIGHTS (UNDER DPDP ACT 2023)

Users have the right to:

• Access their data
• Correct inaccuracies

9. GRIEVANCE

In compliance with Indian law:

Email: kmguruofficial@gmail.com

Complaints shall be acknowledged within 24–48 hours and resolved within statutory timelines.

10. COOKIES

We use cookies for improving user experience and analytics. Users may disable cookies through browser settings.

11. POLICY UPDATES

We may update this Privacy Policy periodically. Updated versions will be published on the website.